ADMINISTRATION: Modify Campaign - Detail - AGENTDIRECT - List Mixes
Call Center Dashboard - System Administration
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Real-time monitoring and analytics
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Campaign List Mix Management
Manage system List Mix and permissions
Campaign Options
Basic
Detail
Statuses
HotKey
Lead Recycling
Alt Dial
List Mix
Survey
Pause Codes
AC-CID
QC
Show Campaign List Mix
Add Campaign List Mix
List Mix For This Campaign
WARNING, we only recommend List Mix for advanced users, Please read the Manager Manual
Mix ID
Mix Name
Mix Method
EVEN_MIX
IN_ORDER
RANDOM
List
Dial Status
B - Busy
DNC - DO NOT CALL
DROP - Agent Not Available
NA - No Answer AutoDial
NEW - New Lead
