ADMINISTRATION: Call Times
Call Center Dashboard - System Administration
Dashboard
Real-time monitoring and analytics
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Call Time Management
Manage system Call Time and permissions
New Call Time
Show State Call Time
Show Holiday
Total Call Time
3
Admin Group
7
Active Call Time
3
Filter
System Call Time
CALLTIME ID
CALLTIME NAME
DEFAULT START
DEFAULT STOP
ADMIN GROUP
MODIFY
12pm-5pm
default 12pm to 5pm calling
1200
1700
---ALL---
MODIFY
12pm-9pm
default 12pm to 9pm calling
1200
2100
---ALL---
MODIFY
9am-9pm
default 9am to 9pm calling
900
2100
---ALL---
MODIFY
1
Add New Call Time
Call Time ID
(no spaces or punctuation)
Call Time Name
(short description of the call time)
Call Time Comments
Admin User Group
All Admin User Groups
ADMIN - VICIDIAL ADMINISTRATORS
All Admin User Groups
Day and time options will appear once you have created the Call Time Definition