ADMINISTRATION: Campaign Presets Call Center Dashboard - System Administration

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Show User Search For A User User Stats User Status Time Sheet

Show Campaign Statuses HotKeys Pause Codes Presets AC-CID

Quality Control

Quality Control QC Calls by Campaign QC Calls by List QC Calls by Ingroup Show QC Scorecards Modify QC Codes

Inbound Email Groups Chat Groups DID RA Extensions Call Menu Filter Phone Groups

Show User Group Group Hourly Report Bulk Group Change

Show Remote Agent Show Extension Group

Dashboard

Real-time monitoring and analytics

Home Timeclock Chat Change language

Campaign Preset Management

Configure and manage system Campaign Preset

Total Campaign Preset

8

Admin Group

7

Active Campaign Preset

8

System Campaign Preset

CAMPAIGN	NAME	PRESETS	MODIFY
1607	1607_camp	2	MODIFY