ADMINISTRATION: Audio SoundboardsCOPY SOUNDBOARD ENTRY Call Center Dashboard - System Administration

6666

00:00:00

Show User Search For A User User Stats User Status Time Sheet

Show Campaign Statuses HotKeys Pause Codes Presets AC-CID

Quality Control

Quality Control QC Calls by Campaign QC Calls by List QC Calls by Ingroup Show QC Scorecards Modify QC Codes

Inbound Email Groups Chat Groups DID Call Menu Filter Phone Groups

Show User Group Group Hourly Report Bulk Group Change

Show Remote Agent Show Extension Group

Dashboard

Real-time monitoring and analytics

Home Timeclock Chat Change language

Copy Soundboard

Manage system Copy Soundboard and permissions

Show Soundboard

Copy Soundboard

Soundboard ID

Soundboard Name

Source Soundboard ID