ADMINISTRATION: CallBacks Within Agent
Call Center Dashboard - System Administration
Dashboard
Real-time monitoring and analytics
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User Callbacks Management
Manage system users Callbacks and permissions
System User Callback Hold : VDCL
LEAD
LIST
CAMPAIGN
ENTRY DATE
CALLBACK DATE
USER
RECIPIENT<
STATUS
GROUP
Remove LIVE Callbacks older than one month for this user
Remove LIVE Callbacks older than one week for this user