ADMINISTRATION: Modify Filter Call Center Dashboard - System Administration

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Show User Search For A User User Stats User Status Time Sheet

Show Campaign Statuses HotKeys Pause Codes Presets AC-CID

Quality Control

Quality Control QC Calls by Campaign QC Calls by List QC Calls by Ingroup Show QC Scorecards Modify QC Codes

Inbound Email Groups Chat Groups DID RA Extensions Call Menu Filter Phone Groups

Show User Group Group Hourly Report Bulk Group Change

Show Remote Agent Show Extension Group

Dashboard

Real-time monitoring and analytics

Home Timeclock Chat Change language

Filter Management

Manage Filter system and permissions

Filter :

Filter ID

Filter Name (short description of the filter)

Filter Comments

Admin User Group

Filter SQL

TEST ON CAMPAIGN

DELETE THIS FILTER

Click here to see Admin changes to this filter

Campaign Using This Filter

Users Using This Filter