Team Performance Detail
Call Center Dashboard - System Administration
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Team Performance Management
Manage system Team Performance permissions
Team Performance Detail
Date
To
Campaigns
Teams/User Group
Show additional statuses
-- ALL CAMPAIGNS --
-- ALL USER GROUPS --
ADMIN
testgroup
-- NO ADDITIONAL STATUSES --
B - Busy
DNC - DO NOT CALL
DROP - Agent Not Available
INCALL - Lead Being Called
NA - No Answer AutoDial
NEW - New Lead
QUEUE - Lead To Be Called
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TEXT
TEXT
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