Call Center Dashboard - System Administration
Dashboard
Real-time monitoring and analytics
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Please Select A Campaign Or User Group And Date Time Below And Click Submit
NOTE: stats taken from shift specified
Agent Inbound Status Management
Manage system Agent Inbound Status permissions
Agent Inbound Status Summary
Date
Inbound groups
User Group
Shift
to
-- ALL groups --
AGENTDIRECT - Single Agent Direct Queue
-- ALL USER GROUPS --
ADMIN
testgroup
ALL
--
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ALL
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TEXT
TEXT
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Show defunct users