ADMINISTRATION: Modify Campaign - Basic View - inbound
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2026 3:35:07 AM
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Edit Campaign : inbound
Basic
Detail
List Mix
Real-Time
Campaign ID
Campaign Name
Campaign Description
Campaign Change Date
Campaign Login Date
Active
Y
N
Y
Admin User Group
Park Music-on-Hold
Web Form
Allow Closers
Default Transfer Group
Allow Emails
Allow Chats
Allow Inbound and Blended
Dial Status
NEW
- New Lead
Add A Dial Status to Call
- NONE -
A - Answering Machine
AA - Answering Machine Auto
AB - Busy Auto
ADAIR - Dead Air Auto
ADC - Disconnected Number Auto
ADCT - Disconnected Number Temporary
AFAX - Fax Machine Auto
AFTHRS - Inbound After Hours Drop
AL - Answering Machine Msg Played
AM - Answering Machine SentToMesg
B - Busy
CALLBK - Call Back
DAIR - Dead Air
DC - Disconnected Number
DEC - Declined Sale
DNC - DO NOT CALL
DNCC - DO NOT CALL Hopper Camp Match
DNCL - DO NOT CALL Hopper Sys Match
DROP - Agent Not Available
ERI - Agent Error
INCALL - Lead Being Called
IQNANQ - InQueue No-Agent-No-Queue drop
IVRXFR - Outbound drop to Call Menu
LRERR - Outbound Local Channel Res Err
LSMERG - Agent lead search old lead mrg
MAXCAL - Inbound Max Calls Drop
MLINAT - Multi-Lead auto-alt set inactv
N - No Answer
NA - No Answer AutoDial
NANQUE - Inbound No Agent No Queue Drop
NEW - New Lead
NI - Not Interested
NP - No Pitch No Price
PDROP - Outbound Pre-Routing Drop
PM - Played Message
PU - Call Picked Up
QCFAIL - QC_FAIL_CALLBK
QUEUE - Lead To Be Called
QVMAIL - Queue Abandon Voicemail Left
RQXFER - Re-Queue
SALE - Sale Made
SVYCLM - Survey sent to Call Menu
SVYEXT - Survey sent to Extension
SVYHU - Survey Hungup
SVYREC - Survey sent to Record
SVYVM - Survey sent to Voicemail
TIMEOT - Inbound Queue Timeout Drop
XDROP - Agent Not Available IN
List Order
DOWN
DOWN
UP
DOWN PHONE
UP PHONE
DOWN LAST NAME
UP LAST NAME
DOWN COUNT
UP COUNT
RANDOM
DOWN LAST CALL TIME
UP LAST CALL TIME
DOWN RANK
UP RANK
DOWN OWNER
UP OWNER
DOWN TIMEZONE
UP TIMEZONE
DOWN 2nd NEW
DOWN 3rd NEW
DOWN 4th NEW
DOWN 5th NEW
DOWN 6th NEW
UP 2nd NEW
UP 3rd NEW
UP 4th NEW
UP 5th NEW
UP 6th NEW
DOWN PHONE 2nd NEW
DOWN PHONE 3rd NEW
DOWN PHONE 4th NEW
DOWN PHONE 5th NEW
DOWN PHONE 6th NEW
UP PHONE 2nd NEW
UP PHONE 3rd NEW
UP PHONE 4th NEW
UP PHONE 5th NEW
UP PHONE 6th NEW
DOWN LAST NAME 2nd NEW
DOWN LAST NAME 3rd NEW
DOWN LAST NAME 4th NEW
DOWN LAST NAME 5th NEW
DOWN LAST NAME 6th NEW
UP LAST NAME 2nd NEW
UP LAST NAME 3rd NEW
UP LAST NAME 4th NEW
UP LAST NAME 5th NEW
UP LAST NAME 6th NEW
DOWN COUNT 2nd NEW
DOWN COUNT 3rd NEW
DOWN COUNT 4th NEW
DOWN COUNT 5th NEW
DOWN COUNT 6th NEW
UP COUNT 2nd NEW
UP COUNT 3rd NEW
UP COUNT 4th NEW
UP COUNT 5th NEW
UP COUNT 6th NEW
RANDOM 2nd NEW
RANDOM 3rd NEW
RANDOM 4th NEW
RANDOM 5th NEW
RANDOM 6th NEW
DOWN LAST CALL TIME 2nd NEW
DOWN LAST CALL TIME 3rd NEW
DOWN LAST CALL TIME 4th NEW
DOWN LAST CALL TIME 5th NEW
DOWN LAST CALL TIME 6th NEW
UP LAST CALL TIME 2nd NEW
UP LAST CALL TIME 3rd NEW
UP LAST CALL TIME 4th NEW
UP LAST CALL TIME 5th NEW
UP LAST CALL TIME 6th NEW
DOWN RANK 2nd NEW
DOWN RANK 3rd NEW
DOWN RANK 4th NEW
DOWN RANK 5th NEW
DOWN RANK 6th NEW
UP RANK 2nd NEW
UP RANK 3rd NEW
UP RANK 4th NEW
UP RANK 5th NEW
UP RANK 6th NEW
DOWN OWNER 2nd NEW
DOWN OWNER 3rd NEW
DOWN OWNER 4th NEW
DOWN OWNER 5th NEW
DOWN OWNER 6th NEW
UP OWNER 2nd NEW
UP OWNER 3rd NEW
UP OWNER 4th NEW
UP OWNER 5th NEW
UP OWNER 6th NEW
DOWN TIMEZONE 2nd NEW
DOWN TIMEZONE 3rd NEW
DOWN TIMEZONE 4th NEW
DOWN TIMEZONE 5th NEW
DOWN TIMEZONE 6th NEW
UP TIMEZONE 2nd NEW
UP TIMEZONE 3rd NEW
UP TIMEZONE 4th NEW
UP TIMEZONE 5th NEW
UP TIMEZONE 6th NEW
List Mix
DISABLED
DISABLED - DISABLED
Lead Filter
NONE
DROP72HOUR - UK 72 hour Drop No Call
NONE -
Minimum Hopper Level
1
5
10
20
50
100
200
500
700
1000
2000
3000
4000
5000
100
Force Reset of Hopper
Y
N
Dial Method
MANUAL
RATIO
ADAPT_HARD_LIMIT
ADAPT_TAPERED
ADAPT_AVERAGE
INBOUND_MAN
INBOUND_MAN
Auto Dial Level(0 = off)
1
0
1
1.1
1.2
1.3
1.4
1.5
1.6
1.7
1.8
1.9
2
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
3
3.25
3.5
3.75
4
4.5
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Adapt Intensity Modifier
40 - More Intense
39 - More Intense
38 - More Intense
37 - More Intense
36 - More Intense
35 - More Intense
34 - More Intense
33 - More Intense
32 - More Intense
31 - More Intense
30 - More Intense
29 - More Intense
28 - More Intense
27 - More Intense
26 - More Intense
25 - More Intense
24 - More Intense
23 - More Intense
22 - More Intense
21 - More Intense
20 - More Intense
19 - More Intense
18 - More Intense
17 - More Intense
16 - More Intense
15 - More Intense
14 - More Intense
13 - More Intense
12 - More Intense
11 - More Intense
10 - More Intense
9 - More Intense
8 - More Intense
7 - More Intense
6 - More Intense
5 - More Intense
4 - More Intense
3 - More Intense
2 - More Intense
1 - More Intense
0 - Balanced
-1 - Less Intense
-2 - Less Intense
-3 - Less Intense
-4 - Less Intense
-5 - Less Intense
-6 - Less Intense
-7 - Less Intense
-8 - Less Intense
-9 - Less Intense
-10 - Less Intense
-11 - Less Intense
-12 - Less Intense
-13 - Less Intense
-14 - Less Intense
-15 - Less Intense
-16 - Less Intense
-17 - Less Intense
-18 - Less Intense
-19 - Less Intense
-20 - Less Intense
-21 - Less Intense
-22 - Less Intense
-23 - Less Intense
-24 - Less Intense
-25 - Less Intense
-26 - Less Intense
-27 - Less Intense
-28 - Less Intense
-29 - Less Intense
-30 - Less Intense
-31 - Less Intense
-32 - Less Intense
-33 - Less Intense
-34 - Less Intense
-35 - Less Intense
-36 - Less Intense
-37 - Less Intense
-38 - Less Intense
-39 - Less Intense
-40 - Less Intense
Script
Get Call Launch
AGENT RANKS FOR THIS CAMPAIGN
USER
RANK
GRADE
CALLS TODAY
0510
- 0510
0
1
2
1607
- 1607
0
1
0
2901
- 2901
0
0
0
3112
- 3112
0
1
1
51099
- 51099
0
1
1
6666
- Admin
0
1
0
71099
- 71099
0
1
22
81099
- 81099
0
1
0
DELETE THIS CAMPAIGN
LOG ALL AGENTS OUT OF THIS CAMPAIGN
LISTS WITHIN THIS CAMPAIGN
LIST ID
LIST NAME
DESCRIPTION
LEADS COUNT
Call Time
ACTIVE
LAST CALL DATE
MODIFY
1001
1001
1001
99990
campaign
Y
2026-08-18 14:38:39
MODIFY
This campaign has 1 active lists and 0 inactive lists
SHOW LEAD STATUSES IN THIS CAMPAIGN
This campaign has 0 leads to be dialed in those lists -
HIDE
This campaign has 100 leads in the dial hopper
Click here to see what leads are in the hopper right now
Click here to see a VDAD report for this campaign
Click here to see all CallBack Holds in this campaign
Click here to see Admin changes to this campaign