ADMINISTRATION: Modify Campaign - Detail - inAlex - Survey
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Edit Campaign : inAlex
Detail
Statuses
HotKeys
Lead Recycling
Auto Alt Dial
List Mix
Survey
Pause Codes
AC-CID
QC
Real-Time
SURVEY SETTINGS FOR THIS CAMPAIGN
Survey First Audio File
Survey DTMF Digits
Survey Not Interested Digit
Survey Wait Seconds
Survey Opt-in Audio File
Survey Not Interested Audio File
Survey Method
AGENT_XFER
VOICEMAIL
VMAIL_NO_INST
EXTENSION
HANGUP
CAMPREC_60_WAV
CALLMENU
AGENT_XFER
Survey No-Response Action
OPTIN
OPTOUT
DROP
OPTIN
Survey Not Interested Status
A - Answering Machine
AA - Answering Machine Auto
AB - Busy Auto
ADAIR - Dead Air Auto
ADC - Disconnected Number Auto
ADCT - Disconnected Number Temporary
AFAX - Fax Machine Auto
AFTHRS - Inbound After Hours Drop
AL - Answering Machine Msg Played
AM - Answering Machine SentToMesg
B - Busy
CALLBK - Call Back
DAIR - Dead Air
DC - Disconnected Number
DEC - Declined Sale
DNC - DO NOT CALL
DNCC - DO NOT CALL Hopper Camp Match
DNCL - DO NOT CALL Hopper Sys Match
DROP - Agent Not Available
ERI - Agent Error
IQNANQ - InQueue No-Agent-No-Queue drop
IVRXFR - Outbound drop to Call Menu
LRERR - Outbound Local Channel Res Err
LSMERG - Agent lead search old lead mrg
MAXCAL - Inbound Max Calls Drop
MLINAT - Multi-Lead auto-alt set inactv
N - No Answer
NA - No Answer AutoDial
NANQUE - Inbound No Agent No Queue Drop
NEW - New Lead
NI - Not Interested
NP - No Pitch No Price
PDROP - Outbound Pre-Routing Drop
PM - Played Message
PU - Call Picked Up
QCFAIL - QC_FAIL_CALLBK
QVMAIL - Queue Abandon Voicemail Left
RQXFER - Re-Queue
SALE - Sale Made
SVYCLM - Survey sent to Call Menu
SVYEXT - Survey sent to Extension
SVYHU - Survey Hungup
SVYREC - Survey sent to Record
SVYVM - Survey sent to Voicemail
TIMEOT - Inbound Queue Timeout Drop
XDROP - Agent Not Available IN
Survey Third Digit
Survey Third Audio File
Survey Third Status
Survey Third Extension
Survey Fourth Digit
Survey Fourth Audio File
Survey Fourth Status
Survey Fourth Extension
Survey Response Digit Map
Survey Survey Xfer Extension
Survey Campaign Recording Directory
Voicemail
Survey Call Menu
2FA_say_auth_code - 2FA_say_auth_code
default---agent - agent phones restricted to only internal extensions
defaultlog - logging of all outbound calls from agent phones
Survey Recording
Y
N
Y_WITH_AMD
N