ADMINISTRATION: Add New CHAT In-Group
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Saturday September 26, 2026 5:44:28 AM
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Chat Groups
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Group ID
(no spaces)
Group Name
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Active
Y
N
Default List ID
Admin User Group
All Admin User Groups
ADMIN - VICIDIAL ADMINISTRATORS
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Web Form
Next Agent Chat
random
oldest_call_start
oldest_call_finish
oldest_inbound_call_start
oldest_inbound_call_finish
oldest_inbound_filtered_call_start
oldest_inbound_filtered_call_finish
overall_user_level
inbound_group_rank
campaign_rank
ingroup_grade_random
campaign_grade_random
fewest_calls
fewest_calls_campaign
longest_wait_time
ring_all
overall_user_level_wait_time
campaign_rank_wait_time
fewest_calls_campaign_wait_time
inbound_group_rank_wait_time
fewest_calls_wait_time
Fronter Display
Y
N
Script
NONE
Script Two
NONE
Get Call Launch
NONE
SCRIPT
WEBFORM
SCRIPTTWO
WEBFORMTWO
WEBFORMTHREE
FORM
EMAIL
CHAT
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