Queue Priority 99 - Higher 98 - Higher 97 - Higher 96 - Higher 95 - Higher 94 - Higher 93 - Higher 92 - Higher 91 - Higher 90 - Higher 89 - Higher 88 - Higher 87 - Higher 86 - Higher 85 - Higher 84 - Higher 83 - Higher 82 - Higher 81 - Higher 80 - Higher 79 - Higher 78 - Higher 77 - Higher 76 - Higher 75 - Higher 74 - Higher 73 - Higher 72 - Higher 71 - Higher 70 - Higher 69 - Higher 68 - Higher 67 - Higher 66 - Higher 65 - Higher 64 - Higher 63 - Higher 62 - Higher 61 - Higher 60 - Higher 59 - Higher 58 - Higher 57 - Higher 56 - Higher 55 - Higher 54 - Higher 53 - Higher 52 - Higher 51 - Higher 50 - Higher 49 - Higher 48 - Higher 47 - Higher 46 - Higher 45 - Higher 44 - Higher 43 - Higher 42 - Higher 41 - Higher 40 - Higher 39 - Higher 38 - Higher 37 - Higher 36 - Higher 35 - Higher 34 - Higher 33 - Higher 32 - Higher 31 - Higher 30 - Higher 29 - Higher 28 - Higher 27 - Higher 26 - Higher 25 - Higher 24 - Higher 23 - Higher 22 - Higher 21 - Higher 20 - Higher 19 - Higher 18 - Higher 17 - Higher 16 - Higher 15 - Higher 14 - Higher 13 - Higher 12 - Higher 11 - Higher 10 - Higher 9 - Higher 8 - Higher 7 - Higher 6 - Higher 5 - Higher 4 - Higher 3 - Higher 2 - Higher 1 - Higher 0 - Even -1 - Lower -2 - Lower -3 - Lower -4 - Lower -5 - Lower -6 - Lower -7 - Lower -8 - Lower -9 - Lower -10 - Lower -11 - Lower -12 - Lower -13 - Lower -14 - Lower -15 - Lower -16 - Lower -17 - Lower -18 - Lower -19 - Lower -20 - Lower -21 - Lower -22 - Lower -23 - Lower -24 - Lower -25 - Lower -26 - Lower -27 - Lower -28 - Lower -29 - Lower -30 - Lower -31 - Lower -32 - Lower -33 - Lower -34 - Lower -35 - Lower -36 - Lower -37 - Lower -38 - Lower -39 - Lower -40 - Lower -41 - Lower -42 - Lower -43 - Lower -44 - Lower -45 - Lower -46 - Lower -47 - Lower -48 - Lower -49 - Lower -50 - Lower -51 - Lower -52 - Lower -53 - Lower -54 - Lower -55 - Lower -56 - Lower -57 - Lower -58 - Lower -59 - Lower -60 - Lower -61 - Lower -62 - Lower -63 - Lower -64 - Lower -65 - Lower -66 - Lower -67 - Lower -68 - Lower -69 - Lower -70 - Lower -71 - Lower -72 - Lower -73 - Lower -74 - Lower -75 - Lower -76 - Lower -77 - Lower -78 - Lower -79 - Lower -80 - Lower -81 - Lower -82 - Lower -83 - Lower -84 - Lower -85 - Lower -86 - Lower -87 - Lower -88 - Lower -89 - Lower -90 - Lower -91 - Lower -92 - Lower -93 - Lower -94 - Lower -95 - Lower -96 - Lower -97 - Lower -98 - Lower -99 - Lower

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Custom 1

Custom 3

Custom 4

QC Statuses
A - Answering Machine
AA - Answering Machine Auto
AB - Busy Auto
ADAIR - Dead Air Auto
ADC - Disconnected Number Auto
ADCT - Disconnected Number Temporary
AFAX - Fax Machine Auto
AFTHRS - Inbound After Hours Drop
AL - Answering Machine Msg Played
AM - Answering Machine SentToMesg
B - Busy
CALLBK - Call Back
CBHOLD - Call Back Hold
DAIR - Dead Air
DC - Disconnected Number
DEC - Declined Sale
DNC - DO NOT CALL
DNCC - DO NOT CALL Hopper Camp Match
DNCL - DO NOT CALL Hopper Sys Match
DROP - Agent Not Available
ERI - Agent Error
IQNANQ - InQueue No-Agent-No-Queue drop
IVRXFR - Outbound drop to Call Menu
LRERR - Outbound Local Channel Res Err
LSMERG - Agent lead search old lead mrg
MAXCAL - Inbound Max Calls Drop
MLINAT - Multi-Lead auto-alt set inactv
N - No Answer
NA - No Answer AutoDial
NANQUE - Inbound No Agent No Queue Drop
NEW - New Lead
NI - Not Interested
NP - No Pitch No Price
PDROP - Outbound Pre-Routing Drop
PM - Played Message
PU - Call Picked Up
QCFAIL - QC_FAIL_CALLBK
QVMAIL - Queue Abandon Voicemail Left
RQXFER - Re-Queue
SALE - Sale Made
SVYCLM - Survey sent to Call Menu
SVYEXT - Survey sent to Extension
SVYHU - Survey Hungup
SVYREC - Survey sent to Record
SVYVM - Survey sent to Voicemail
TIMEOT - Inbound Queue Timeout Drop
XDROP - Agent Not Available IN

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