ADMINISTRATION: Modify Call Menu
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Saturday September 26, 2026 7:49:38 AM
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CALL MENU
MODIFY A CALL MENU RECORD
MODIFY A CALL MENU RECORD: 2FA_say_auth_code
Modify Call Menu
Call Menu options
Other Activity
Menu ID
Menu Name
Admin User Group
All Admin User Groups
ADMIN - VICIDIAL ADMINISTRATORS
Menu Prompt
Menu Timeout
Menu Timeout Prompt
Menu Invalid Prompt
Menu Repeat
Menu Time Check
0 - No Time Check
1 - Time Check
Call Time
-
Call time not found!
Track Calls in Real-Time Report
0 - No Realtime Tracking
1 - Realtime Tracking
Tracking Group
CALLMENU - Default
16071 - 16071
4854 - testing
REMOTEINBOUND - REMOTEINBOUND
testalex - testalex
Log Key Press
0 - No DTMF Logging
1 - DTMF Logging Enabled
Log Field
NONE
vendor_lead_code
source_id
phone_code
title
first_name
middle_initial
last_name
address1
address2
address3
city
state
province
postal_code
country_code
alt_phone
email
security_phrase
comments
rank
owner
status
user
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Custom Dialplan Entry
Delete This Call Menu
Click here to see Admin changes to this Call Menu
DIDS Using This Call Menu:
Call Menus Using This Call Menu:
Campaigns Using This Call Menu:
In-Groups Using This Call Menu:
