Advanced Forecasting Report
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Reports
Advanced Forecasting Report
Advanced Forecasting Report
Date Range
Target drop rate
% (B report)
Target queue prob.
% (C report)
Campaigns
-- ALL CAMPAIGNS --
In-groups
--ALL INGROUPS--
16071 - 16071
4854 - testing
AGENTDIRECT - Single Agent Direct Queue
AGENTDIRECT_CHAT - Agent Direct Queue for Chats
REMOTEINBOUND - REMOTEINBOUND
testalex - testalex
Cost analysis stats (optional)
Actual agents
Hourly pay per agent
$
Revenue per sale
$
Chance of sale
%
Retry rate
% (B reports only)
Erlang type
B - inbound/call loss stats
C - outbound/waiting time stats
PLEASE SELECT AN IN-GROUP AND DATE RANGE ABOVE AND CLICK SUBMIT
