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Saturday September 26, 2026 5:59:57 AM
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Reports
Team Performance Detail
Team Performance Detail
Dates
Campaigns
-- ALL CAMPAIGNS --
Teams/User Groups
-- ALL USER GROUPS --
ADMIN
Show additional statuses
-- NO ADDITIONAL STATUSES --
A - Answering Machine
AA - Answering Machine Auto
AB - Busy Auto
ADAIR - Dead Air Auto
ADC - Disconnected Number Auto
ADCT - Disconnected Number Temporary
AFAX - Fax Machine Auto
AFTHRS - Inbound After Hours Drop
AL - Answering Machine Msg Played
AM - Answering Machine SentToMesg
B - Busy
CALLBK - Call Back
CBHOLD - Call Back Hold
DAIR - Dead Air
DC - Disconnected Number
DEC - Declined Sale
DNC - DO NOT CALL
DNCC - DO NOT CALL Hopper Camp Match
DNCL - DO NOT CALL Hopper Sys Match
DROP - Agent Not Available
ERI - Agent Error
INCALL - Lead Being Called
IQNANQ - InQueue No-Agent-No-Queue drop
IVRXFR - Outbound drop to Call Menu
LRERR - Outbound Local Channel Res Err
LSMERG - Agent lead search old lead mrg
MAXCAL - Inbound Max Calls Drop
MLINAT - Multi-Lead auto-alt set inactv
N - No Answer
NA - No Answer AutoDial
NANQUE - Inbound No Agent No Queue Drop
NEW - New Lead
NI - Not Interested
NP - No Pitch No Price
PDROP - Outbound Pre-Routing Drop
PM - Played Message
PU - Call Picked Up
QCFAIL - QC_FAIL_CALLBK
QUEUE - Lead To Be Called
QVMAIL - Queue Abandon Voicemail Left
RQXFER - Re-Queue
SVYCLM - Survey sent to Call Menu
SVYEXT - Survey sent to Extension
SVYHU - Survey Hungup
SVYREC - Survey sent to Record
SVYVM - Survey sent to Voicemail
TIMEOT - Inbound Queue Timeout Drop
XDROP - Agent Not Available IN
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