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Saturday September 26, 2026 5:59:53 AM
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Reports
Agent Inbound Status Summary
PLEASE SELECT A CAMPAIGN OR USER GROUP AND DATE-TIME BELOW AND CLICK SUBMIT
NOTE: stats taken from shift specified
Agent Inbound Status Summary
Dates
Inbound groups
-- ALL groups --
16071 - 16071
4854 - testing
AGENTDIRECT - Single Agent Direct Queue
AGENTDIRECT_CHAT - Agent Direct Queue for Chats
REMOTEINBOUND - REMOTEINBOUND
testalex - testalex
User Groups
-- ALL USER GROUPS --
ADMIN
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Show defunct users
