ADMINISTRATION: User Stats AdminLTE 3 | Dashboard

  User Management

  1. Home
  2. Users

User Stats for 9876544852

 

Agent Talk Time and Status  

STATUSCOUNTHOURS:MM:SS
TOTAL CALLS 0 0:00:00

Agent Login and Logout Time  

EVENT DATE CAMPAIGN GROUPSESSION
HOURS:MM:SS		SERVERPHONECOMPUTERPHONE
LOGIN		PHONE IP
TOTAL 0:00:00

Agent Webserver and URL Logins  

DATE CAMPAIGN GROUPDIALER SERVERWEB SERVERLOGIN URL

Timeclock Login and Logout Time  

ID EDIT EVENT DATE IP ADDRESS GROUPHOURS:MM:SS
TOTAL 497346:29:59

Closer In-Group Selection Logs  

# DATE/TIME CAMPAIGNBLEND GROUPS MANAGER

Outbound Calls for this Time Period: (10000 record limit)  

# DATE/TIME LENGTH STATUS PHONE CAMPAIGN GROUP LIST LEAD HANGUP REASON

Inbound Closer Calls for this Time Period(10000 record limit)  

# DATE/TIME LENGTH STATUS PHONE IN-GROUP WAIT (S) AGENT (S) LIST LEAD HANGUP REASON
TOTALS 0   0  

Agent Activity for this time period (10000 record limit)  

  these fields are in seconds  
# DATE/TIME PAUSE WAIT TALK DISPO DEAD CUSTOMER VISIBLE HIDDEN STATUS LEAD TYPE CAMPAIGN PAUSE CODE
TOTALS 0 0 0 0 0 0 0 0  
(in HH:MM:SS) 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00 0:00:00  

Recordings for this Time Period  

# LEADDATE/TIME SECONDS   RECIDFILENAMELOCATION  

Manual Outbound Calls for this Time Period(10000 record limit)  

# DATE/TIME CALL TYPE SERVER PHONE DIALED LEAD CALLERID ALIAS PRESETC3HU

Lead Searches for this Time Period(10000 record limit)  

# DATE/TIME   TYPE   RESULTS   SEC   QUERY

Preview Lead Skips for this Time Period(10000 record limit)  

# DATE/TIME   LEAD ID   STATUS   COUNT   CAMPAIGN

Agent Lead Switches for this Time Period(10000 record limit)  

# DATE/TIME   FROM LEAD ID   TO LEAD ID   CALL ID   UNIQUEID   PHONE   CAMPAIGN

Manager Pause Code Approvals for this Time Period(10000 record limit)  

# DATE/TIME   AGENT   AGENT USER GROUP   CAMPAIGN   PAUSE CODE