ADMINISTRATION: Modify In-Group

MODIFY A GROUPS RECORD

: AGENTDIRECT

Group ID

Not set as allowed in any campaigns!

Group Name

Group Color

Active

In-Group Calldate

Admin User Group

Park Music-on-Hold

moh chooser

Web Form

Web Form Two

Next Agent Call

Queue Priority

On-Hook Ring Time

On-Hook CID

On-Hook CID Number

Fronter Display

Script

Ignore List Script Override

Status Group Override

Get Call Launch

Group Handling

Transfer-Conf DTMF 1

Transfer-Conf DTMF 2

Transfer-Conf Number 3

Transfer-Conf Number 4

Transfer-Conf Number 5

Timer Action

Timer Action Message

Timer Action Seconds

Timer Action Destination

Drop Call Seconds

Drop Seconds Override Container

Drop Action

Drop Lead Reset

Drop Exten

Voicemail

voicemail chooser

Drop Transfer Group

Drop Call Menu

Call Time

Holidays defined for this call time: 0

Action Transfer CID

After Hours Action

After Hours Lead Reset

After Hours Message Filename

audio chooser

After Hours Extension

After Hours Voicemail

voicemail chooser

After Hours Transfer Group

After Hours Call Menu

No Agents No Queueing

No Agent No Queue Action

No Agent No Queue Delay

No Agent No Queue Lead Reset

Audio File

audio chooser

In-Queue No Agents Check

In-Queue No Agents Pause Exceptions:

Areacode Filter:

Areacode Filter Seconds

Areacode Filter Action:

Audio File

audio chooser

Max Calls Method:

Max Calls Count:

Max Calls Action:

Welcome Message Filename:

audio chooser

Play Welcome Message:

Music On Hold Context:

moh chooser

On Hold Prompt Filename:

audio chooser

On Hold Prompt Interval:

On Hold Prompt No Block:

On Hold Prompt Seconds:

Play Place in Line:

Place in Line Caller Number:

audio chooser

Place in Line You Are Next Filename:

audio chooser

Play Estimated Hold Time:

Calculate Estimated Hold Seconds:

Estimated Hold Time Minimum Filename:

audio chooser

Estimated Hold Time Minimum Prompt No Block:

Estimated Hold Time Minimum Prompt Seconds:

Wait Time Option:

Wait Time Second Option:

Wait Time Third Option:

Wait Time Option Lead Reset:

Wait Time Option Extension:

Wait Time Option Callmenu:

Wait Time Option Voicemail:

voicemail chooser

Wait Time Option Transfer In-Group:

Wait Time Option Press Filename:

audio chooser

Wait Time Option Press No Block:

Wait Time Option Press Filename Seconds:

Wait Time Option After Press Filename:

audio chooser

Wait Time Option Callback List ID:

Wait Hold Option Priority:

Estimated Hold Time Option:

Hold Time Second Option:

Hold Time Third Option:

Hold Time Option Seconds:

Hold Time Option Lead Reset:

Hold Time Option Minimum:

Hold Time Option Extension:

Hold Time Option Callmenu:

Hold Time Option Voicemail:

voicemail chooser

Hold Time Option Transfer In-Group:

Hold Time Option Press Filename:

audio chooser

Hold Time Option Press No Block:

Hold Time Option Press Filename Seconds:

Hold Time Option After Press Filename:

audio chooser

Hold Time Option Callback List ID:

Callback Queue Expire Hours:

Callback Queue Call Time:

Holidays defined for this callback queue call time: 0

Callback Queue Dial Filter:

CID Callback Number Validation:

CID Callback Number Invalid Filter Phone Group:

CID Callback Number Length:

CID Callback Number Valid Filename:

audio chooser

CID Callback Number Confirmed Filename:

audio chooser

CID Callback Number Enter Filename:

audio chooser

CID Callback Number You Entered Filename:

audio chooser

CID Callback Number Confirm Filename:

audio chooser

CID Callback Number Invalid Filename:

audio chooser

CID Callback Number Reenter Filename:

audio chooser

CID Callback Number Error Filename:

audio chooser

Closing Time Action:

Closing Time Now Trigger:

Closing Time Press Filename:

audio chooser

Closing Time End Filename:

audio chooser

Closing Time Option Lead Reset:

Closing Time Option Extension:

Closing Time Option Callmenu

Closing Time Option Voicemail:

voicemail chooser

Closing Time Option Transfer In-Group:

Closing Time Option Callback List ID:

Agent Alert Filename:

audio chooser

Agent Alert Delay:

Second Agent Alert Trigger:

Second Agent Alert Trigger Seconds:

Second Agent Alert Filename:

audio chooser

Second Agent Alert Delay:

Second Agent Alert Container:

Second Agent Alert Only:

Default Transfer Group:

Default Group Alias:

Dial In-Group CID:

Hold Recall Transfer In-Group:

No Delay Call Route:

In-Group Recording Override:

In-Group Recording Filename:

Routing Initiated Recording:

Stats Percent of Calls Answered Within X seconds 1:

Stats Percent of Calls Answered Within X seconds 2:

Enter In-Group URL:

Start Call URL:

Dispo Call URL:

No Agent Call URL:

Waiting Call URL On:

Waiting Call URL Off:

Add Lead URL:

Add Lead Timezone:

Extension Append CID:

Uniqueid Status Display:

Uniqueid Status Prefix:

Populate Lead In-Group:

Populate Lead Province:

Populate Lead Owner:

Populate Lead State Areacode:

Populate Lead Source:

Populate Lead Vendor:

Populate Lead Comments:

After Call Survey:

After Call Survey Accept Filename:

audio chooser

After Call Survey Accept Digit:

After Call Question Filename:

audio chooser

After Call End Call Menu:

Custom 1:

Custom 2:

Custom 3:

Custom 4:

Custom 5:

Inbound Group QC Settings:

QC Statuses:

QC Scorecard:

QC WebForm:

QC Script

a href="/theme-5_iframe/dialer/admin.php?ADD=331111111&shift_id=">QC Shift

QC Get Record Launch:

QC Show Recording:

USER	GROUP	SELECTED	CALLS TODAY
		select all
108 - theuserhehehe	---ALL---		0
2901 - 2901	ADMIN		0
3355 - kingdemo	Agentes		0
6666 - Admin	ADMIN		0
66666 - 66666	ADMIN		0
SOUZOUKI - SOUZOUKI	---ALL---		0
SOUZOUKI2 - SOUZOUKI2	---ALL---		0

Other Activity

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DIDS USING THIS IN-GROUP

CALL MENUS USING THIS IN-GROUP

CAMPAIGNS USING THIS IN-GROUP

3355	Dialerdemo

CAMPAIGNS ALLOWING THIS IN-GROUP

Inbound Management

MODIFY A GROUPS RECORD

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DIDS USING THIS IN-GROUP

CALL MENUS USING THIS IN-GROUP

CAMPAIGNS USING THIS IN-GROUP

CAMPAIGNS ALLOWING THIS IN-GROUP

DELETE THIS IN-GROUP

Click here to see Admin changes to this In-Group