ADMINISTRATION: Modify Call Menu
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2026 3:08:13 AM
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Call Menu /
Edit Call Menu : 2FA_say_auth_code
Edit Call Menu
Call Menu Options
Menu ID
Menu Name
Admin User Group
All Admin User Groups
ADMIN - VICIDIAL ADMINISTRATORS
test - test
---ALL---
Menu Prompt
Menu Timeout
Menu Timeout Prompt
Menu Invalid Prompt
Menu Repeat
Menu Time Check
0 - No Time Check
1 - Time Check
Call Time
12pm-5pm - default 12pm to 5pm calling
12pm-9pm - default 12pm to 9pm calling
24hours - default 24 hours calling
5pm-9pm - default 5pm to 9pm calling
9am-5pm - default 9am to 5pm calling
9am-9pm - default 9am to 9pm calling
24hours - default 24 hours calling
Holidays defined for this call time: 0
Track Calls in Real-Time Report
0 - No Realtime Tracking
1 - Realtime Tracking
Tracking Group
CALLMENU - Default
16071 - 16071
4854 - testing
REMOTEINBOUND - REMOTEINBOUND
testalex - testalex
CALLMENU
Log Key Press
0 - No DTMF Logging
1 - DTMF Logging Enabled
Log Field
NONE
vendor_lead_code
source_id
phone_code
title
first_name
middle_initial
last_name
address1
address2
address3
city
state
province
postal_code
country_code
alt_phone
email
security_phrase
comments
rank
owner
status
user
NONE
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
* REMOVE *
INGROUP
In-Group
16071 - 16071
4854 - testing
REMOTEINBOUND - REMOTEINBOUND
testalex - testalex
16071
DYNAMIC_INGROUP_VAR
Handle Method
CID
CID
CIDLOOKUP
CIDLOOKUPRL
CIDLOOKUPRC
CIDLOOKUPALT
CIDLOOKUPRLALT
CIDLOOKUPRCALT
CIDLOOKUPADDR3
CIDLOOKUPRLADDR3
CIDLOOKUPRCADDR3
CIDLOOKUPALTADDR3
CIDLOOKUPRLALTADDR3
CIDLOOKUPRCALTADDR3
ANI
ANILOOKUP
ANILOOKUPRL
VIDPROMPT
VIDPROMPTLOOKUP
VIDPROMPTLOOKUPRL
VIDPROMPTLOOKUPRC
VIDPROMPTSPECIALLOOKUP
VIDPROMPTSPECIALLOOKUPRL
VIDPROMPTSPECIALLOOKUPRC
CLOSER
3DIGITID
4DIGITID
5DIGITID
10DIGITID
CIDLOOKUPOWNERCUSTOMX
CIDLOOKUPRLOWNERCUSTOMX
CIDLOOKUPRCOWNERCUSTOMX
CIDLOOKUPALTOWNERCUSTOMX
CIDLOOKUPRLALTOWNERCUSTOMX
CIDLOOKUPRCALTOWNERCUSTOMX
CIDLOOKUPADDR3OWNERCUSTOMX
CIDLOOKUPRLADDR3OWNERCUSTOMX
CIDLOOKUPRCADDR3OWNERCUSTOMX
CIDLOOKUPALTADDR3OWNERCUSTOMX
CIDLOOKUPRLALTADDR3OWNERCUSTOMX
CIDLOOKUPRCALTADDR3OWNERCUSTOMX
Search Method
LB - Load Balanced
LO - Load Balanced Overflow
SO - Server Only
LB
List ID
Campaign ID
056173 - new york
inAlex - inAlex
inbound - inbound
outcamp - outcamp
Remote - Remote
test_k - test_k
testcamp - testcamp
TESTCAMP
Phone Code
VID Enter Filename
audio chooser
VID ID Number Filename
audio chooser
VID Confirm Filename
audio chooser
VID Digits
VID Container
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
* REMOVE *
HANGUP
copy ^
Audio File
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Option
0
1
2
3
4
5
6
7
8
9
#
*
A
B
C
D
TIMECHECK
TIMEOUT
INVALID
INVALID_2ND
INVALID_3RD
Description
Route
CALLMENU
INGROUP
DID
HANGUP
EXTENSION
PHONE
VOICEMAIL
VMAIL_NO_INST
AGI
copy ^
Custom Dialplan Entry
DIDS USING THIS CALL MENU
CALL MENUS USING THIS CALL MENU
CAMPAIGNS USING THIS CALL MENU
IN-GROUPS USING THIS CALL MENU
DELETE THIS CALL MENU
Click here to see Admin changes to this CALL MENU