Report Type -- Select a report --Disposition TotalsAgent Performance TotalsAgent Performance RatesTeam Performance TotalsTeam Performance RatesFloor Performance Totals (ticker)Floor Performance Rates (ticker)Ingroup Performance TotalIngroup Performance RatesDID Performance TotalDID Performance Rates

Campaigns -- ALL CAMPAIGNS -- 056173 1607 inAlex inbound outcamp Remote test_k testcamp

Status flags ALL FLAGS AGENT SELECTABLE HUMAN ANSWERED SALE DNC CUSTOMER CONTACT NOT INTERESTED UNWORKABLE SCHEDULED CALLBACK COMPLETED CALL ANSWERING MACHINE

User Groups -- ALL USER GROUPS -- ADMIN - VICIDIAL ADMINISTRATORS test - test

Users -- ALL USERS -- 0510 - 0510 111 - 111 1607 - 1607 2807 - 2807 2901 - 2901 3011 - 3011 3112 - 3112 51099 - 51099 6666 - Admin 71099 - 71099 81099 - 81099 90142 - Talat Farooq 90164 - Anas Saif Test_K - Test_K VDAD - Outbound Auto Dial VDCL - Inbound No Agent

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In-groups -- ALL IN-GROUPS -- 16071 - 16071 4854 - testing AGENTDIRECT - Single Agent Direct Queue AGENTDIRECT_CHAT - Agent Direct Queue for Chats REMOTEINBOUND - REMOTEINBOUND testalex - testalex

DIDs -- ALL DIDS -- 1010 - 1010 6778888888 - 6778888888 98989898 - 98989898 default - Default DID

Target per unit

Target gross sales

Refresh rate5 seconds10 seconds15 seconds20 seconds30 seconds45 seconds60 seconds

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Total Call

Total Sale

Total Conv

Total Time

Total CPH

Total SPH

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