Report Type -- Select a report --Disposition TotalsAgent Performance TotalsAgent Performance RatesTeam Performance TotalsTeam Performance RatesFloor Performance Totals (ticker)Floor Performance Rates (ticker)Ingroup Performance TotalIngroup Performance RatesDID Performance TotalDID Performance Rates

Campaigns -- ALL CAMPAIGNS --

Status flags ALL FLAGS AGENT SELECTABLE HUMAN ANSWERED SALE DNC CUSTOMER CONTACT NOT INTERESTED UNWORKABLE SCHEDULED CALLBACK COMPLETED CALL ANSWERING MACHINE

User Groups -- ALL USER GROUPS -- ADMIN - VICIDIAL ADMINISTRATORS testgroup - Test Group

Users -- ALL USERS -- 2901 - 2901 6666 - Admin

Date

To

Show results for the past hours

In-groups -- ALL IN-GROUPS -- AGENTDIRECT - Single Agent Direct Queue

DIDs -- ALL DIDS --

Target per unit

Target gross sales

Refresh rate5 seconds10 seconds15 seconds20 seconds30 seconds45 seconds60 seconds

Date

To

Show results for past hours

Total Call

Total Sale

Total Conv

Total Time

Total CPH

Total SPH

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