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Callback Details

If you want to change this lead to a scheduled callback, first change the Disposition to CBHOLD, then submit and you will be able to set the callback date and time

CALLS TO THIS LEAD

#	DATE/TIME	LENGTH	STATUS	TSR	CAMPAIGN	LIST	LEAD	HANGUP REASON	PHONE	CALLER ID	UNIQUEID	SERVER IP	SIP Response
1	2026-07-17 11:48:27	0	A	1607	1607	998	8	AGENT	1234567890 MANUAL	<0000000000> M7171147570000000008 CAMPAIGN_CID	1784269107.000000008	192.168.29.68	0 -

CLOSER RECORDS FOR THIS LEAD

#	DATE/TIME	LENGTH	STATUS	TSR	CAMPAIGN	LIST	LEAD	WAIT	HANGUP REASON	CALL ID	DID	UNIQUEID	SERVER IP

AGENT LOG RECORDS FOR THIS LEAD

#	DATE/TIME	CAMPAIGN	TSR	PAUSE	WAIT	TALK	DISPO	STATUS	GROUP	SUB
1	2026-07-17 11:47:01	1607	1607	56	0	30	5	A	ADMIN	LOGIN

PARK LOGS FOR THIS LEAD

#	PARK TIME	CHANNEL GROUP	TSR	STATUS	GRAB TIME	HANGUP TIME	PARK SEC	TALK SEC	EXTENSION

IVR LOGS FOR THIS LEAD

#	CAMPAIGN	DATE/TIME	CALL MENU	ACTION

VOICEMAIL MESSAGE DAILY COUNT LOGS FOR THIS LEAD

#	DATE	MESSAGE STARTED COUNT	MESSAGE COMPLETED COUNT

3-WAY PRESS LOGS FOR THIS LEAD

PHONE

DATE/TIME

USER

RESULT

OUTBOUND EMAILS FOR THIS LEAD

#	DATE/TIME	USER	CAMPAIGN	EMAIL TO	MESSAGE	ATTACHMENTS

RECORDINGS FOR THIS LEAD

#	LEAD	DATE/TIME	SECONDS	RECID	FILENAME	LOCATION	TSR

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