Real-Time Whiteboard Report
Dashboard - Analytics
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6666
Saturday September 26, 2026 5:22:46 AM
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Real-Time Whiteboard Report
Report Type
-- Select a report --
Disposition Totals
Agent Performance Totals
Agent Performance Rates
Team Performance Totals
Team Performance Rates
Floor Performance Totals (ticker)
Floor Performance Rates (ticker)
Ingroup Performance Total
Ingroup Performance Rates
DID Performance Total
DID Performance Rates
Campaigns
-- ALL CAMPAIGNS --
056173
Status flags
ALL FLAGS
AGENT SELECTABLE
HUMAN ANSWERED
SALE
DNC
CUSTOMER CONTACT
NOT INTERESTED
UNWORKABLE
SCHEDULED CALLBACK
COMPLETED CALL
ANSWERING MACHINE
User Groups
-- ALL USER GROUPS --
ADMIN - VICIDIAL ADMINISTRATORS
Users
-- ALL USERS --
111 - 111
1607 - 1607
2807 - 2807
2901 - 2901
6666 - Admin
71099 - 71099
81099 - 81099
VDAD - Outbound Auto Dial
VDCL - Inbound No Agent
In-groups
-- ALL IN-GROUPS --
16071 - 16071
4854 - testing
AGENTDIRECT - Single Agent Direct Queue
AGENTDIRECT_CHAT - Agent Direct Queue for Chats
REMOTEINBOUND - REMOTEINBOUND
testalex - testalex
DIDs
-- ALL DIDS --
1010 - 1010
6778888888 - 6778888888
98989898 - 98989898
default - Default DID
Show results for the past hours
Date
Time
Target per unit
Target gross sales
Refresh rate
5 seconds
10 seconds
15 seconds
20 seconds
30 seconds
45 seconds
60 seconds
Start date/time
Time
Show results for the past hours
Total Calls
Total Sales
Total Conv Rate
Total Time
Total CPH
Total SPH
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