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Saturday September 26, 2026 5:22:40 AM
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Inbound Summary Hourly Report
Date
To
Inbound Groups
16071 - 16071
4854 - testing
AGENTDIRECT - Single Agent Direct Queue
AGENTDIRECT_CHAT - Agent Direct Queue for Chats
REMOTEINBOUND - REMOTEINBOUND
testalex - testalex
Exclude Outbound Drop Groups
NO
YES
NO
Call Time
12pm-5pm - default 12pm to 5pm calling
9am-9pm - default 9am to 9pm calling
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