ADMINISTRATION: Modify EMAIL In-Group
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6666
Administrator
Saturday September 26, 2026 7:34:43 AM
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EMAIL GROUPS
MODIFY AN EMAIL GROUPS RECORD
MODIFY AN EMAIL GROUPS RECORD:
Modify Email Group Record
Agent Ranks For This Inbound Group
Other Activity
Group ID
Not set as allowed in any campaigns!
Group Name
Group Color
Active
Y
N
In-Group Email Date
8 Day inbound call count for this in-group
more summary stats...
date
call count
2026-07-17
1
2026-07-16
-none-
2026-07-15
-none-
2026-07-14
-none-
2026-07-13
-none-
2026-07-12
-none-
2026-07-11
-none-
2026-07-10
-none-
Admin User Group
All Admin User Groups
ADMIN - VICIDIAL ADMINISTRATORS
Web Form
Web Form Two
Web Form Three
Next Agent Email
random
oldest_call_start
oldest_call_finish
oldest_inbound_call_start
oldest_inbound_call_finish
oldest_inbound_filtered_call_start
oldest_inbound_filtered_call_finish
overall_user_level
inbound_group_rank
campaign_rank
ingroup_grade_random
campaign_grade_random
fewest_calls
fewest_calls_campaign
longest_wait_time
overall_user_level_wait_time
campaign_rank_wait_time
fewest_calls_campaign_wait_time
inbound_group_rank_wait_time
fewest_calls_wait_time
Queue Priority
99 - Higher
98 - Higher
97 - Higher
96 - Higher
95 - Higher
94 - Higher
93 - Higher
92 - Higher
91 - Higher
90 - Higher
89 - Higher
88 - Higher
87 - Higher
86 - Higher
85 - Higher
84 - Higher
83 - Higher
82 - Higher
81 - Higher
80 - Higher
79 - Higher
78 - Higher
77 - Higher
76 - Higher
75 - Higher
74 - Higher
73 - Higher
72 - Higher
71 - Higher
70 - Higher
69 - Higher
68 - Higher
67 - Higher
66 - Higher
65 - Higher
64 - Higher
63 - Higher
62 - Higher
61 - Higher
60 - Higher
59 - Higher
58 - Higher
57 - Higher
56 - Higher
55 - Higher
54 - Higher
53 - Higher
52 - Higher
51 - Higher
50 - Higher
49 - Higher
48 - Higher
47 - Higher
46 - Higher
45 - Higher
44 - Higher
43 - Higher
42 - Higher
41 - Higher
40 - Higher
39 - Higher
38 - Higher
37 - Higher
36 - Higher
35 - Higher
34 - Higher
33 - Higher
32 - Higher
31 - Higher
30 - Higher
29 - Higher
28 - Higher
27 - Higher
26 - Higher
25 - Higher
24 - Higher
23 - Higher
22 - Higher
21 - Higher
20 - Higher
19 - Higher
18 - Higher
17 - Higher
16 - Higher
15 - Higher
14 - Higher
13 - Higher
12 - Higher
11 - Higher
10 - Higher
9 - Higher
8 - Higher
7 - Higher
6 - Higher
5 - Higher
4 - Higher
3 - Higher
2 - Higher
1 - Higher
0 - Even
-1 - Lower
-2 - Lower
-3 - Lower
-4 - Lower
-5 - Lower
-6 - Lower
-7 - Lower
-8 - Lower
-9 - Lower
-10 - Lower
-11 - Lower
-12 - Lower
-13 - Lower
-14 - Lower
-15 - Lower
-16 - Lower
-17 - Lower
-18 - Lower
-19 - Lower
-20 - Lower
-21 - Lower
-22 - Lower
-23 - Lower
-24 - Lower
-25 - Lower
-26 - Lower
-27 - Lower
-28 - Lower
-29 - Lower
-30 - Lower
-31 - Lower
-32 - Lower
-33 - Lower
-34 - Lower
-35 - Lower
-36 - Lower
-37 - Lower
-38 - Lower
-39 - Lower
-40 - Lower
-41 - Lower
-42 - Lower
-43 - Lower
-44 - Lower
-45 - Lower
-46 - Lower
-47 - Lower
-48 - Lower
-49 - Lower
-50 - Lower
-51 - Lower
-52 - Lower
-53 - Lower
-54 - Lower
-55 - Lower
-56 - Lower
-57 - Lower
-58 - Lower
-59 - Lower
-60 - Lower
-61 - Lower
-62 - Lower
-63 - Lower
-64 - Lower
-65 - Lower
-66 - Lower
-67 - Lower
-68 - Lower
-69 - Lower
-70 - Lower
-71 - Lower
-72 - Lower
-73 - Lower
-74 - Lower
-75 - Lower
-76 - Lower
-77 - Lower
-78 - Lower
-79 - Lower
-80 - Lower
-81 - Lower
-82 - Lower
-83 - Lower
-84 - Lower
-85 - Lower
-86 - Lower
-87 - Lower
-88 - Lower
-89 - Lower
-90 - Lower
-91 - Lower
-92 - Lower
-93 - Lower
-94 - Lower
-95 - Lower
-96 - Lower
-97 - Lower
-98 - Lower
-99 - Lower
Fronter Display
Y
N
Get Call Launch
NONE
SCRIPT
WEBFORM
SCRIPTTWO
WEBFORMTWO
WEBFORMTHREE
EMAIL
Group Handling
PHONE
EMAIL
CHAT
Script
NONE
-
Script Two
NONE
-
Ignore List Script Override
Y
N
Status Group Override
NONE
In-Group Recording Override
DISABLED
NEVER
ONDEMAND
ALLCALLS
ALLFORCE
In-Group Recording Filename
Start Email URL
Dispo Email URL
Custom 1
Custom 2
Custom 3
Custom 4
Custom 5
Inbound Group QC Settings
QC Enabled
Y
N
QC Statuses
A - Answering Machine
AA - Answering Machine Auto
AB - Busy Auto
ADAIR - Dead Air Auto
ADC - Disconnected Number Auto
ADCT - Disconnected Number Temporary
AFAX - Fax Machine Auto
AFTHRS - Inbound After Hours Drop
AL - Answering Machine Msg Played
AM - Answering Machine SentToMesg
B - Busy
CALLBK - Call Back
CBHOLD - Call Back Hold
DAIR - Dead Air
DC - Disconnected Number
DEC - Declined Sale
DNC - DO NOT CALL
DNCC - DO NOT CALL Hopper Camp Match
DNCL - DO NOT CALL Hopper Sys Match
DROP - Agent Not Available
ERI - Agent Error
IQNANQ - InQueue No-Agent-No-Queue drop
IVRXFR - Outbound drop to Call Menu
LRERR - Outbound Local Channel Res Err
LSMERG - Agent lead search old lead mrg
MAXCAL - Inbound Max Calls Drop
MLINAT - Multi-Lead auto-alt set inactv
N - No Answer
NA - No Answer AutoDial
NANQUE - Inbound No Agent No Queue Drop
NEW - New Lead
NI - Not Interested
NP - No Pitch No Price
PDROP - Outbound Pre-Routing Drop
PM - Played Message
PU - Call Picked Up
QCFAIL - QC_FAIL_CALLBK
QVMAIL - Queue Abandon Voicemail Left
RQXFER - Re-Queue
SALE - Sale Made
SVYCLM - Survey sent to Call Menu
SVYEXT - Survey sent to Extension
SVYHU - Survey Hungup
SVYREC - Survey sent to Record
SVYVM - Survey sent to Voicemail
TIMEOT - Inbound Queue Timeout Drop
XDROP - Agent Not Available IN
QC WebForm
QC Script
-
QC Shift
-
QC Get Record Launch
NONE
SCRIPT
WEBFORM
QCSCRIPT
QCWEBFORM
QC Show Recording
Y
N
USER
GROUP
SELECTED
RANK
GRADE
DAILY LIMIT
CALLS TODAY
select all
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- 111
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2807
- 2807
ADMIN
9
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2901
- 2901
ADMIN
9
8
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3
2
1
0
-1
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0
6666
- Admin
ADMIN
9
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1
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9
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1
0
Delete This In-Group
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