Description (description of group)

Home URL Override

Webphone URL Override

Webphone System Key Override

Webphone Layout Override

Allowed Campaigns ALL-CAMPAIGNS - USERS CAN VIEW ANY CAMPAIGN

Agent Status Viewable GroupsALL-GROUPS - All user groups in the system
CAMPAIGN-AGENTS - All users logged into the same campaign as the agent
NOT-LOGGED-IN-AGENTS - All users in the system, even not logged-in users
ADMIN - VICIDIAL ADMINISTRATORS

Agent Allowed Chat Groups ALL-GROUPS - All user groups in the system
CAMPAIGN-AGENTS - All users logged into the same campaign as the agent
ADMIN - VICIDIAL ADMINISTRATORS

Allowed Queue Groups ALL-GROUPS - USERS CAN VIEW ANY QUEUE GROUP

Allowed User GroupsALL-GROUPS - All user groups in the system
ADMIN - VICIDIAL ADMINISTRATORS

Allowed Call TimesALL-CALLTIMES - All call times in the system

QC Allowed Campaigns ALL-CAMPAIGNS - USERS CAN QC ANY CAMPAIGN

QC Allowed Inbound Groups ALL-GROUPS - USERS CAN QC ANY INBOUND GROUP
16071 - 16071
4854 - testing
AGENTDIRECT_CHAT - Agent Direct Queue for Chats
REMOTEINBOUND - REMOTEINBOUND
testalex - testalex